AUTO is tracking the development of the State Information Data Exchange System "SIDES" and working with its members to educate them regarding development status and ways to utilize the system. As described in the UI SIDES Fact Sheet:
Developed through a strategic partnership between the U.S. Department of Labor and state unemployment insurance (UI) agencies, SIDES is an integrated computer-to-computer interface designed for employers and third-party administrators (TPAs) that typically deal with a large volume of UI information requests. SIDES is especially helpful to those employers and TPAs that operate in multiple states. SIDES provides a nationally-standardized format in which employers and TPAs can receive and easily respond to UI information requests, attach documentation when needed and receive a date-stamped confirmation of receipt. Employers and TPAs that use SIDES are able to better anticipate and supply the data needed for UI information requests. In return, using SIDES reduces follow-up phone calls, helps prevent payments to those who don't meet eligibility requirements, eliminates unnecessary appeals, and streamlines UI response processes, which reduces paper work while saving time and money. Given the sensitive data exchanged between state UI agencies and employers and TPAs, SIDES has multiple layers of security that require authentication certificates and encrypted records and files.